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Discovery & Personalisation

Frequently bought together

PDP bundle recommendations

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In one sentence

What it is

Frequently bought together surfaces complementary products directly on the product page, turning a single-item purchase into a considered bundle without the shopper needing to go looking for the add-ons themselves.

How it works

What it does

On the product page, a module shows other products commonly purchased alongside the one being viewed — a protein shaker with a tub of protein, a charger with a device, a refill with its base product. The shopper can add the suggested items to basket directly from the module without leaving the page. Which products pair together can be driven by purchase-pattern data or curated manually by the brand where a specific pairing is commercially important, and the module's presence and position on the page is configurable per brand.

The problem it solves

Why it matters

For the brand

Complementary products that shoppers would happily buy together often go unsold simply because the shopper doesn't think to look for them separately, leaving basket value on the table that a well-placed suggestion would have captured.

For their customers

Realising after delivery that they needed an accessory, refill or complementary item means a second order, a delivery wait and sometimes a second delivery charge that a single combined purchase would have avoided.

For shoppers

How it benefits shoppers

  • Complementary items surfaced at the moment they're relevant, without needing to search separately.
  • One combined delivery instead of realising something's missing after the fact.
  • Genuinely useful pairings rather than random upsell, when driven by real purchase patterns.
  • Add everything needed to a basket in a couple of clicks from the same page.

For the brand

How it benefits the brand

  • Increases average order value through relevant complementary attachment

    Average order value, attach rate

  • Purchase-pattern data reveals natural product pairings

    Cross-sell insight for range planning

  • Manual curation lets the brand promote strategic pairings

    Sell-through on curated bundle pairs

  • Reduces split orders and repeat delivery costs

    Orders per customer per week, delivery cost per customer

In practice

What it looks like

  1. 1

    A shopper views a protein powder product page.

  2. 2

    The frequently bought together module shows a shaker bottle and a scoop commonly purchased alongside it.

  3. 3

    They tick both suggested items and add all three to basket in one action.

  4. 4

    The order ships as a single delivery, with the accessory need already met before it arose.

Where it lands hardest

Strong use cases by industry vertical

  • Health & nutrition

    Strong fit — supplements naturally pair with accessories (shakers, pill organisers) and complementary formulations.

  • Beauty & personal care

    Strong fit — routines naturally bundle (cleanser with toner, primer with foundation), making pairing suggestions genuinely useful.

  • Food, drink & FMCG

    Good fit for pairing consumables with equipment (coffee with a cafetière) or flavour variety packs.

  • Pet care

    Strong fit — food pairs naturally with treats, bowls and accessories bought on the same shopping trip.

  • Fashion & apparel

    Works for outfit-building pairings, though 'other customers bought' and styling-led merchandising often perform better for apparel.

  • Luxury & premium

    Use with restraint — overt cross-sell prompts can read as pushy against a premium positioning; curated, not algorithmic, pairing suits better.

Common questions & objections

What clients usually ask

Why the platform version wins

Because the module reads from the same catalogue and order data as the rest of the platform, pairings reflect real, current purchase behaviour rather than a static list that goes stale as the range changes.